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Mahmoud Nouh

Mahmoud Nouh
Male, 34 yr. old from Giza
Birthday : Jan 20, 1982
Address : Giza
Relationship Status : married
Language Know : arabic
Heigher Edu. : High School,
Occupation : Giza Systems
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• Excels in developing and motivating highly focused teams.
• Productivity Improvement.
• Operational Leadership.
• Good command of written and spoken English and Arabic.
• Willingness to work with a widely diverse group

Job Description
1. Monitor overall server updates and data communications network to ensure that network is available to all system users and resolves data communications problems.
2. Receives telephone call from user with data communications problem, for example failure of data to be transmitted to another location.
3. Reviews procedures user followed to determine if specified steps were taken.
Explains user procedures necessary to transmit data.
4. Monitors modems and display screen of terminal to the computer to detect error messages that signal malfunction in communications software or hardware.
5. Enters diagnostic commands into computer to determine nature of problem, and reads codes on screen to diagnose problem.
6. Attaches diagnostic equipment to phone line to learn if line meets specification.
7. Reads technical reference manuals for communications hardware and software to learn cause of problem.
8. Instructs user to enter specified commands into computer to resolve problem.
9. Calls service technician for service when problem cannot be resolved.
10. Enters operating commands into computer to restart program.
11. Records number of daily data communications transactions and number of problems and actions taken, using computer terminal.
12. Updates documentation to record new equipment installed, new sites, and changes to computer configurations installation of or install communications Lines.
13. May also inspect communications wires and cables.
14. May also train staff and users to use equipment.
15. Maintain constant and fast maintenance for any internal problems or through the vendors.
16. Maintain mail updates and tracking mail servers.
17. Apply new services for servers after testing.
18. Reduce time down for solving any problem.
19. Provide all employees a software and hardware support for all the daily operations as a second level support (Windows _ Macs) and connecting first line support.
20. Assure a stable environment for all internal PCs and its security.
21. Assure secure and optimized internet using.
22. Maintenance checks up on PCs as a second level support and connecting first line support.
23. Prepare a monthly report for the PC maintenance checkup upon security, rules and list of software approved by the Head of IT.
24. Implement and Monitor the sharing structure (Network) between the departments and its rules.
25. Keep a daily backup for Protract Data through central backup system.

About Me

At least five years experience working directly with end-users as a second level support and extensive experience with Windows operating systems, networking, and hardware maintenance. Small experience with the Macintosh OS, network administration, and the maintenance/repair of computer hardware and peripherals.


I would like to implement my innovative ideas, progressive experience, skills and creativity for accomplishing the projects, with a high level of performance. Understanding of various issues involved with maintaining and administering corporate infrastructure has been another major aspect of my work experience.

To achieve meaningful employment with a company as a System engineer & network administrator, which will allow me to address and solve your company’s technical needs, by applying my experience within the areas of system administration and accomplishing deadline driven projects.

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